Transportation

How to Schedule Health Care Transportation Services

Access Dental Plan members must call Ride To Care to schedule a ride at least two business days in advance of their appointment. They may schedule a trip up to 90 days before their appointment date.

You can arrange for a ride between 7 a.m. and 7 p.m., Monday through Saturday. To schedule your ride, you can call Ride To Care to arrange a ride 24 hours a day, seven days a week. This includes Sundays and holidays. Ride To Care will also help you get home after your appointment.

In Clackamas, Multnomah and Washington Counties, call:

  • (503) 416-3955 voice
  • (855) 321-4899 toll-free
  • TTY/TDD 711

Or you can visit www.ridetocare.com to schedule a ride online.

EVERY time you call, you need to have ready:

  1. Your Oregon Health Plan number
  2. Time and date of your appointment
  3. Name, complete address and phone number of your medical caregiver

Short Notice Trips

If needed, Ride To Care can help provide transportation for members even with short notice. They need to tell the operator if they have urgent transportation needs, for example: a ride to an urgent care clinic, or if they require transportation to and from dialysis or chemotherapy.

Non-English Speaking Members

Ride To Care also has interpreters available for non-English speaking members. This service is free. When the call is answered, the member must say the language they speak, and stay on the line. A Ride To Care representative and an interpreter will help them.

Call Center Hours

Ride To Care operators are there in person to answer calls 24 hours a day, 7 days a week, 365 days a year.